11kk Privacy Policy

Protecting your personal data is a priority for us. This policy outlines what information we collect, how we use it, and the security measures we have in place.

Last Updated: April 2026

Types of Data Collected

When you use the 11kk platform, we collect various types of data that help us improve our services and maintain security.

Account Information: Name, email address, mobile number, date of birth, and verification document details.
Device & Browser Information: IP address, browser type, operating system, device identifiers, and more.
Local Payment Information: Transaction details from bKash, Nagad, or Rocket — though we never store full payment credentials.
Cookies & Tracking: Cookies are used to monitor platform usage and performance.
Usage Data: Gameplay, bet amounts, transaction history, and more.

The data we collect helps us personalise your experience, strengthen security, and keep the platform regularly updated.

How We Use Your Data

The data we collect is used for the following purposes:

Enabling user sign-up and profile creation.
Processing transactions and payments accurately.
Enhance your gaming experience and deliver relevant promotions and offers.
Identifying and preventing any server or security-related issues.
Meeting legal obligations and ensuring regulatory compliance.
Providing the information needed for communication and customer support.

Data is accessible only to authorised personnel and is never used for any unlawful purpose.

Cookies & Tracking Policy

11kk uses cookies to track user sessions and activity on the platform. These cookies help improve site functionality and enable a personalised experience.

Your consent to cookies always matters. You can manage or block cookies through your browser settings, though this may affect certain features of the platform.

We do not use third-party tracking technologies, so keeping your data private remains our top priority.

Data Storage & Security

11kk is committed to keeping your personal and financial information secure using industry-leading security technology. Data encryption, firewalls, and regular security audits are all in place to prevent data breaches and unauthorised access.

In line with our data retention policy, information is only kept for as long as necessary and then securely deleted.

Any suspicious activity is acted on immediately, and reported to the relevant authorities when necessary.

Your Rights

You have full rights over your personal data. The following options are available to you:

Access: You can view the personal data we hold about you.
Rectification: You can correct any inaccurate or outdated information.
Erasure: You may request the correction or deletion of your data in certain circumstances.
Data Portability: You can request that your data be transferred to another service provider.
Right to Object: You can object to the processing of your data under certain circumstances.

To exercise any of these rights or for questions about this policy, FAQ Browse the categories or get in touch with our support team.

Policy Updates & Contact

11kk reserves the right to update this Privacy Policy at any time. Changes take effect as soon as they are published on the site. Visit this page regularly to stay informed of any updates.

For data protection matters, questions, or concerns, email us at [email protected]. You can trust 11kk — protecting your privacy is something we take seriously.